Co-host | App & Branding

2018 - 2020

Co-host | App & Branding

2018 - 2020

Co-host | App & Branding

2018 - 2020

Co-host | App & Branding

2018 - 2020

I joined the Cohost startup when the product was being developed. With the mindset of building a design system, I built a UI library version for the app. In addition, I also developed interaction flows between 3 parties: AI bot, cohost, and host.
I joined the Cohost startup when the product was being developed. With the mindset of building a design system, I built a UI library version for the app. In addition, I also developed interaction flows between 3 parties: AI bot, cohost, and host.
I joined the Cohost startup when the product was being developed. With the mindset of building a design system, I built a UI library version for the app. In addition, I also developed interaction flows between 3 parties: AI bot, cohost, and host.
I joined the Cohost startup when the product was being developed. With the mindset of building a design system, I built a UI library version for the app. In addition, I also developed interaction flows between 3 parties: AI bot, cohost, and host.
Toolset
  • Sketch

  • Invision

  • Adobe Illustrator

  • Adobe Photoshop

Contributions
  • UI/UX Design

  • Wireframing/Prototyping

  • Copywritting

  • Branding Design

Toolset
  • Sketch

  • Invision

  • Adobe Illustrator

  • Adobe Photoshop

Contributions
  • UI/UX Design

  • Wireframing/Prototyping

  • Copywritting

  • Branding Design

Toolset
  • Sketch

  • Invision

  • Adobe Illustrator

  • Adobe Photoshop

Contributions
  • UI/UX Design

  • Wireframing/Prototyping

  • Copywritting

  • Branding Design

Toolset
  • Sketch

  • Invision

  • Adobe Illustrator

  • Adobe Photoshop

Contributions
  • UI/UX Design

  • Wireframing/Prototyping

  • Copywritting

  • Branding Design

Who is Co-host?

Cohosts are individuals who assist hosts in managing accommodation businesses. Hosts hire cohosts to support the management of one or multiple listings. Therefore, cohosts play the role of managing apartments or houses on behalf of the hosts.

Cohosts will ensure that the accommodation business is running smoothly by providing support and alleviating the burdens for hosts. Cohosts can assist hosts in every aspect of the business, from cleaning apartments to taking care of customer needs.

User research

Utilizing feedback gathered from collaborating with hosts and cohosts, we crafted personas for two distinct audiences in the following manner:

Cuong Pham - Host

Age

39 years old

Location

Hanoi

GOAL

Enhance occupancy and trust by delegating apartment and tenant care to the cohost.

pain

Lack of trust when considering the transfer of comprehensive OTA channel details to the cohost.

Thu Hien - Cohost

Age

24 years old

Location

Hanoi

GOAL

Gain income and enhance communication skills through her cohosting position.

pain

Lack of skills in managing listings and handling issues that arise related to bookings.

Concept

Alongside benefits such as the opportunity to travel and improvement in communication skills, a cohost also has to confront various challenges when operating the business of renting out apartments.

Cohost app features

Confronting the complexities of the cohosting profession and insights gleaned from working with hosts and cohosts, we introduced the cohost app. This application serves as a comprehensive platform, unifying listings from multiple OTA channels into a singular interface while synchronizing booking schedules. Additionally, the cohost app incorporates artificial intelligence to streamline and enhance initial manual tasks.

Branding

Cohost strives for a pioneering solution in applying AI to the hospitality business model. The concept is built around the personality of a young, enthusiastic, and passionate individual, as well as the courage to experiment with new things.

Affectionately named in Vietnamese as "quản gia công nghệ" (technology steward), cohost plays the role of a trustworthy companion for hosts and owners of large accommodation systems.

Cohost app UI

Below are some prominent features and UIs of the cohost app.

Cohost web UI

Besides app UI, we also develop web version.

Conclusion

Despite numerous challenges in recognizing and assessing user needs, I find cohost to be a compelling product that enhances my abilities and fuels my enthusiasm for crafting digital solutions.

Who is Co-host?

Cohosts are individuals who assist hosts in managing accommodation businesses. Hosts hire cohosts to support the management of one or multiple listings. Therefore, cohosts play the role of managing apartments or houses on behalf of the hosts.

Cohosts will ensure that the accommodation business is running smoothly by providing support and alleviating the burdens for hosts. Cohosts can assist hosts in every aspect of the business, from cleaning apartments to taking care of customer needs.

User research

Utilizing feedback gathered from collaborating with hosts and cohosts, we crafted personas for two distinct audiences in the following manner:

Cuong Pham - Host

Age

39 years old

Location

Hanoi

GOAL

Enhance occupancy and trust by delegating apartment and tenant care to the cohost.

pain

Lack of trust when considering the transfer of comprehensive OTA channel details to the cohost.

Thu Hien - Cohost

Age

24 years old

Location

Hanoi

GOAL

Gain income and enhance communication skills through her cohosting position.

pain

Lack of skills in managing listings and handling issues that arise related to bookings.

Concept

Alongside benefits such as the opportunity to travel and improvement in communication skills, a cohost also has to confront various challenges when operating the business of renting out apartments.

Cohost app features

Confronting the complexities of the cohosting profession and insights gleaned from working with hosts and cohosts, we introduced the cohost app. This application serves as a comprehensive platform, unifying listings from multiple OTA channels into a singular interface while synchronizing booking schedules. Additionally, the cohost app incorporates artificial intelligence to streamline and enhance initial manual tasks.

Branding

Cohost strives for a pioneering solution in applying AI to the hospitality business model. The concept is built around the personality of a young, enthusiastic, and passionate individual, as well as the courage to experiment with new things.

Affectionately named in Vietnamese as "quản gia công nghệ" (technology steward), cohost plays the role of a trustworthy companion for hosts and owners of large accommodation systems.

Cohost app UI

Below are some prominent features and UIs of the cohost app.

Cohost web UI

Besides app UI, we also develop web version.

Conclusion

Despite numerous challenges in recognizing and assessing user needs, I find cohost to be a compelling product that enhances my abilities and fuels my enthusiasm for crafting digital solutions.

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